Please check this page regularly.
Shipping timeframe are subject to frequent changes.
PLEASE NOTE:
They are not guaranteed production or delivery times and may be longer during the Chinese New Year holidays.
SHIPPING & CUSTOMS INFORMATION
We offer Free Worldwide sex doll delivery and discreet shipping. Please check the details below:
SHIPPING RESTRICTONS
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We do not ship to any Islamic country.
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We do not ship to India.
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We do not ship to most countries in South America.
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We do not ship directly to Mexico. However, it is possible to receive a sex doll in Mexico by signing up and using the third-party service ImportaShop.
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No refunds will be issued for dolls seized by customs.
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Additional shipping fees may apply if you live in a remote location.
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Shipping may be limited or impossible in countries affected by war or conflict.
PRODUCTION & SHIPPING TIME – summary table
Scroll down for shipping and customs information by region.
| IN STOCK DOLLS | SHIPPED FROM OUR CANADIAN INVENTORY |
SHIPPED FROM A US WAREHOUSE | SHIPPED FROM A EU WAREHOUSE |
| Ships in approx. 1 days Arrives at your doorsteps in approx. 3 days. |
Ships in approx. 5 days Arrives at your doorsteps in approx. 10 days. |
Ships in approx. 5 days Arrives at your doorsteps in approx. 10 days. |
| SILICONE DOLLS | SHIPPED FROM CHINA:
BRANDS: |
SHIPPED FROM CHINA:
ZELEX SLE |
SHIPPED FROM CHINA:
TAYU |
| Ships in approx. 40 days Arrives at your doorsteps in approx. 50 days. |
Ships in approx. 15 days Arrives at your doorsteps in approx. 25 days. |
Ships in approx. 45 days Arrives at your doorsteps in approx. 55 days. |
| TPE / S-TPE DOLLS | SHIPPED FROM CHINA:
BRANDS: |
SHIPPED FROM CHINA:
AIBEI |
|
| Ships in approx. 25 days Arrives at your doorsteps in approx. 35 days. |
Ships in approx. 10 days Arrives at your doorsteps in approx. 20 days. |
SHIPPING TIME + CUSTOMS FEE- details by region
| Ship to | Shipping time | Customs fee | Customs release time |
| North America In-stock dolls Shipped from Canada |
2 to 4 business days | No fee. There could be customs fees if the new President of the States imposes import taxes for goods imported from Canada. |
No delay. Please note: the 2-4 (business) days shipping is not guaranteed. If ever there should be a delay for unpredictable reasons (weather, mechanical failure, UPS error, etc. ), we can not be held responsible. Shipping to West Canada or remote locations may take longer. |
| USA from Chinese factory |
5 to 18 days | No fee. There could be customs fees if the new President of the States imposes import taxes for good imported from China. |
98% of the time, there is no delay at all to pass the US customs, however, if your doll should go through the terrible Honolulu customs, it might take as long as 50 days to release your doll. |
| CANADA from Chinese factory |
5 to 18 days | You need to pay customs fees** |
No delay |
| ASIA from Chinese factory |
5 to 18 days | No fee
No customs fee in Asia except for Malaysian that need to pay customs. |
No delay |
| EUROPA from Chinese factory |
10 to 20 days for regular shippin You pay the customs. 15-60 days for pre-paid customs. Contact us for details |
If you wish to pay the customs yourself, the delivery timespan for the EU is 10 to 20 days.
If you would like us to handle customs and prepay the taxes on your behalf, we will send you an invoice for the tax amount. Prepaid customs could take up to 60 days to deliver. If you do not ask us to handle the customs, the doll will automatically be shipped via the regular way. |
No prepaid customs: 1 to 15 days. Unless you ask us, we ship this way.
|
| SWITZERLAND from Chinese factory |
5 to 25 days | You need to pay customs fees** |
No delay |
| AUSTRALIA from Chinese factory |
5 to 18 days | You need to pay customs fees** |
No delay |
| NORWAY/SWEDEN from Chinese factory |
15 to 25 days | You need to pay customs fees** |
No delay |
| UK from Chinese factory |
15 days to 25 days |
You need to pay customs fees** |
No delay |
** You either pay the delivery man with your credit card or by using either an automated system online or by phone.
We can not tell you how much the customs will be, it depends on your country and the region you live in.
Sex Doll Shipping Partners
We use FedEx, DHL, or UPS. As soon as your doll is ready for shipping, we’ll provide a tracking number so that you can estimate her arrival date and time.
Please read all of these information.
– No compensation for the premium outfits/gifts if they can not be sent or haven’t been selected/wanted.
– If you want to pick up your doll at your best convenience, we can ship her to your nearest UPS/Fedex facility instead. In this case, please send us the address of your preferred UPS/Fedex Store or use it as your shipping address when you order. You need to be sure that you called them and that they accept large packages. Thanks.
– No refund is possible for dolls ceased by the customs or if a customer doesn’t pick up his doll at the shipping facility within the designated timeframe,
we will contact you before they destroy/ship back your package, but if the package hasn’t been picked up after their dedicated timeline (around 3-7 business days) we can not offer any refund.
Discreet Sex Doll Packaging
We have years of experience in the adult toy industry. Your privacy is our priority.
We declare the product as a mannequin to protect your privacy.
Your doll will be packaged in a brown plain box as below. No one knows what’s in the box except you!
